Terms of Service

Version 0.12 (draft) · Last updated September 3, 2026

These terms are an agreement between Pre Moving Leads (“we,” “us”) and the business that subscribes to our service (“you”). By creating an account or purchasing a subscription you accept them. The service is offered to businesses only, not to consumers.

1. The service

Pre Moving Leads is a data service: we deliver residential moving-related leads for the territory you subscribe to, through daily email/CSV, a signed webhook, and an authenticated API/AI connector. We deliver data and the context needed to use it responsibly; we do not perform outreach for you, and we do not control how you use the data.

Leads include the property, its listing-status story, signals we derive from the listing’s published photos, and the county owner of record when a public record matches the address. We deliver no phone numbers or email addresses. Mail produced from the data uses the owner-of-record name when a verified match exists, and Current Resident otherwise (including just-sold homes, until records catch up). An owner-of-record name is the name on the county record, not a claim that this person lives at the property. Photo-derived signals (whether the home appears lived-in, and the estimated move size) are estimates from what the photos show — a prioritization signal, not a guarantee, and move size is a floor, not a quote.

2. Subscriptions and billing

• Subscriptions are monthly and renew automatically until cancelled. Pricing for your selected territory and data products is shown before checkout.
• Skip trace credits. Each active subscription includes 500 skip-trace credits per billing month, refilled on your billing date; unused monthly credits do not roll over. Additional credits are sold in packs of 100 for $15, never expire while your subscription is active, are used after the monthly credits, and are non-refundable. One credit is used for each property whose skip trace returns at least one telephone number or email address; a trace that returns nothing uses no credit. Results are retained and reused for 30 days, during which the same property is not traced or charged again and the stored result is shown with its date; after 30 days you may run a fresh trace, which uses a credit only if it returns something.
• Contact data and your obligations. Telephone numbers and email addresses obtained through skip trace are provided with the indicators our provider supplies (Do-Not-Call registry, TCPA status, known-litigator and deceased indicators). You are solely responsible for how you use them and for complying with the TCPA, the Telemarketing Sales Rule, state do-not-call and telemarketing laws, CAN-SPAM, and every other law that applies to calling, texting or emailing the people on your list, including honoring those indicators.
• Territory or product upgrades are charged immediately at acceptance: the prorated difference for the remainder of the billing cycle is invoiced and collected when you accept the change.
• Downgrades generate a prorated credit applied to your future bills. Credits are not automatic cash refunds; refunds to a payment method are handled case-by-case through support.
• You can cancel any time from the billing portal. Cancellation takes effect immediately: delivery stops, the unused remainder of the current month is credited to your account (refunded to your payment method on request through support), and time already used is not refunded.
• If a payment fails we retry and notify you; after seven days delivery is suspended, and if payment remains unpaid for thirty days the subscription is cancelled.
• After cancellation your account data is retained for thirty days and then deleted, except delivery audit records we are required to keep.
• If a payment fails we retry and notify you; continued failure suspends delivery until payment is restored.

3. Your responsibilities when using the data

You are the sender of record for any outreach you run. You are solely responsible for complying with all laws that apply to your marketing, including postal marketing rules, CAN-SPAM where applicable, and state marketing and privacy laws.

• The data is licensed for your own internal marketing of your own services in your subscribed territory. You may not resell, sublicense, publish, or redistribute it, and you may not use it to build or enhance a competing data product.
• We are not a consumer reporting agency. The data is not provided for, and may not be used for, determining eligibility for credit, insurance, employment, housing, or any other purpose regulated by the Fair Credit Reporting Act.
• We honor consumer opt-out requests platform-wide: suppressed properties stop appearing in your deliveries. If a resident asks you directly to stop mailing them, you must honor that request.

4. Accounts

You are responsible for the people you invite to your account and for keeping credentials secure. We may suspend accounts that breach these terms, abuse the service, or create risk for consumers, other customers, or us.

5. Disclaimers

The service and all data are provided “as is.” Property and listing information comes from publicly available listings and can be incomplete, outdated, or wrong; photo-derived signals are model estimates and can be mistaken. We do not warrant accuracy, completeness, or fitness for a particular purpose, and nothing in the service is legal advice.

6. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of the service is limited to the subscription fees you paid us in the twelve months before the claim, and we are not liable for indirect, incidental, special, or consequential damages, or lost profits.

7. Indemnification

You will defend and indemnify us against claims arising from your outreach, your use of the data in violation of these terms, or your violation of law — including telemarketing and privacy claims arising from contact you initiated.

8. Changes

We may update the service and these terms; material changes will be posted here and notified to active subscribers, and continued use after the effective date constitutes acceptance.

9. Contact

Questions about these terms: use the contact form.